Case Study: Major Food Brand Automates and Streamlines Quality Audit Management with MetricStream

Major Food Brand Automates and Streamlines Quality Audit Management

A global leader in cereal and convenience foods faced growing complexity in its quality assurance program as supplier and plant audits expanded worldwide. The company ran a well-defined audit program but relied on manual spreadsheets and ad‑hoc processes, leading to error-prone, time‑consuming report creation (up to 16 hours), inconsistent audit schedules, limited search and archival capability, and poor enterprise‑wide visibility into KPIs and corrective actions.

The company deployed MetricStream Audit Management to automate workflows and centralize audits on a single platform, including a supplier portal and offline field data capture. The solution delivered faster, standardized reporting and real‑time dashboards, reduced resource consumption, improved compliance tracking and corrective‑action management, and enabled more collaborative, scalable audit planning; the rollout began across US operations with potential global extension.