Case Study: Leading Middle East Bank achieves automated compliance management and faster issue resolution with MetricStream

Leading Middle East Bank Automates Compliance Management – Saves Time on Compliance, Resolves Issues Faster

A leading Middle East bank with global operations faced mounting compliance complexity across three verticals (international, domestic, and advisory). Relying on paper-based, manual processes, the bank had limited visibility into risks and issues, poor collaboration, nonstandard workflows, and rising compliance costs across multiple regulatory regimes (FATCA, Basel, AML).

The bank deployed the MetricStream Compliance Management App on the MetricStream GRC Cloud to centralize compliance libraries, automate assessments, reviews, task assignments, issue remediation, and provide real-time dashboards and reports. The solution standardized processes across 40 locations, sped up compliance activities and issue resolution, improved communication and decision-making, reduced costs, and gave senior management enterprise-wide visibility to prioritize risks.