Case Study: Leading Global Bank achieves streamlined, risk-based internal audits with MetricStream

Leading Global Bank Improves Internal Audit Efficiency Through an Automated, Risk-based Approach

A leading North American multinational bank faced a growing internal audit challenge: dozens of branch entities across many countries, increasing regulatory requirements (Dodd‑Frank, Basel II, SOX, etc.), and a manual, spreadsheet‑driven process that made it difficult to prioritize which branches to audit, track progress, and consolidate findings efficiently.

The bank implemented MetricStream’s Internal Audit Management solution to automate the audit lifecycle and deliver risk‑based audit prioritization. The platform—used by 300+ auditors globally—automatically scores branch risk to set audit frequency, centralizes planning, execution, issue remediation (with alerts and escalations), and provides real‑time dashboards and reports. The result: faster, more focused audits, reduced manual effort and errors, improved visibility, and lower recurrence of audit issues.