Case Study: Leading Community Bank achieves centralized, cloud-based ERM, improved risk visibility, and greater efficiency with MetricStream

Leading Community Bank Improves Enterprise Risk Management Maturity and Efficiency through a Centralized, Cloud-based Solution

A leading North American community bank with operations across multiple locations identified roughly 200 enterprise risks spanning credit, liquidity, operational and HR categories. With limited risk staff and manual, spreadsheet-based assessments performed in silos, the bank struggled to consolidate risk data, meet increasing regulatory expectations, and efficiently track issues and remediation at the enterprise level.

MetricStream implemented a centralized, cloud-based Enterprise Risk Management solution that automated RCSAs, created a single web-based risk repository, and added workflow-driven issue management, dashboards and roll-up reporting. The deployment delivered faster time-to-value and lower infrastructure costs, improved top-level visibility and collaboration, reduced manual effort and errors, and strengthened the bank’s compliance posture—enabling more timely, consistent risk decisions and reporting to executives and regulators.