Case Study: Leading Canadian Bank achieves enterprise-wide compliance risk visibility with MetricStream

Leading Canadian Bank Minimizes Compliance Risks with Timely Insights

One of Canada’s largest banks—serving millions of customers and employing thousands—faced growing compliance risk from highly regulated operations and fragmented, siloed processes. Legacy technology and ad hoc assessments across three lines of defense made it difficult to aggregate compliance data, draw meaningful insights, and support strategic decision‑making.

The bank implemented the MetricStream GRC Platform for compliance management and regulatory change management, standardizing taxonomies, mapping organizational units, and consolidating risk and control information. The solution delivers enterprise‑level dashboards, automated indicators and alerts, streamlined testing and reporting, and reduced manual effort—giving leaders a timely, holistic view of compliance risks and stronger credibility with senior stakeholders and regulators.