Case Study: World’s Largest Payment Technology Providers achieve automated IT control testing and real-time compliance insights with MetricStream

Leader in Global Payments Strengthens Business Resilience Through Better Third-Party Risk Management

A global financial services major that must meet extensive IT regulations—testing more than 1,000 controls across millions of assets and multiple frameworks—struggled with resource‑intensive, manually scripted control testing and siloed risk reporting that slowed decision‑making and made it hard to assess inherent and residual risks. The 2015 SEC SCI requirements intensified the need for automated, scalable compliance testing integrated into their DevOps processes.

The company deployed MetricStream’s IT compliance management solution, centralizing controls, assessments, and reporting and integrating via Infolets with automated testing tools (e.g., Selenium) over secure transfer. The result: automated, tool‑agnostic control testing, real‑time executive dashboards and reports, lower compliance costs, improved control effectiveness and maturity, and faster, clearer risk‑based decisions.