Case Study: Large Middle Eastern Bank achieves swifter resolution of IT risks and threats and strengthened IT compliance with MetricStream

Large Middle Eastern Bank Enables Swifter Resolution of IT Risks and Threats, While Strengthening IT Compliance

A large Middle Eastern bank with a wide retail and corporate franchise and offices across Europe, the U.S., and Asia faced growing IT risk and regulatory pressure. IT GRC was managed in silos across multiple systems, with manual, fragmented workflows that made continuous control monitoring, threat consolidation, and impact analysis of regulatory or baseline changes difficult—prompting a search for a unified, automated solution.

The bank implemented the MetricStream IT GRC platform to consolidate risks, controls, policies, assets, and compliance requirements on a single data model, integrate vulnerability and security operations (SOC, SIEM, DLP, IDM), and automate workflows and reporting. The result was faster resolution of IT risks and threats, stronger compliance and change management, harmonized control taxonomies, improved visibility through role-based dashboards and analytics, and more efficient, auditable remediation processes.