Case Study: Multinational Fragrances and Flavors Manufacturer achieves harmonized risk management and faster issue resolution with MetricStream

Fragrances and Flavors Manufacturer Enhances Harmonization and Agility in Risk Mitigation and Issue Resolution with MetricStream

A multinational manufacturer of flavors and fragrances with more than 145 sites was struggling to manage operational risk using fragmented Excel spreadsheets and siloed processes. Inconsistent risk taxonomies, dispersed registers, and manual reporting made consolidation, ownership, and mitigation planning inefficient and reduced visibility across the enterprise.

Since 2020 the company implemented MetricStream Enterprise Risk Management on AWS to centralize risk and control data, standardize taxonomy, and automate workflows. The solution created a single source of truth with harmonized reporting, streamlined issue and mitigation management, faster visibility for leadership, and improved accuracy and decision‑making, strengthening overall risk posture and partner confidence.