Case Study: Fortune 1000 Insurance Company achieves organizational rationalization and 30% improved reporting with MetricStream MDOS

Fortune 1000 Insurance Company Rationalizes Organizational Structure with MetricStream’s MDOS

A Fortune 1000 insurance and financial services company headquartered in Canada faced a convoluted, multi-layered organizational structure that created duplicated nodes, rigid reporting, weak access controls, and poor aggregation of risk and compliance data. Its legacy five-level hierarchy (about 310 organizations) made searching, reporting, and maintaining authorization policies inefficient and hampered timely risk and compliance decision-making.

The company implemented MetricStream’s Multi-Dimensional Organization Structure (MDOS), choosing Legal Entity and Function dimensions and going live in November 2019. MDOS rationalized the structure—reducing mapped organizational units from 130 to 113—eliminated duplication, unified visualization, and enabled flexible slicing of data for reporting and risk assessments. The change improved reporting and analytics for legal entities by 30%, strengthened data governance and access controls, and lowered overall cost of ownership.