Case Study: Fortune 100 Health Care Company achieves automated supply chain risk assessments and real-time risk visibility with MetricStream

Fortune 100 Health Care Company Automates Supply Chain Risk Assessments, and Achieves Real-time Risk Visibility

A Fortune 100 diversified healthcare manufacturer with global operations relied on disparate spreadsheets to run its Supply Chain Risk Management (SCRM) program. With hundreds of products and more than 150 manufacturing and distribution sites, the SCRM team faced time-consuming, duplicated manual workflows—three levels of annual risk assessments, fragmented reporting, and limited visibility that delayed identification and mitigation of critical supply-chain risks.

MetricStream implemented a centralized, web-based Supply Chain Risk Assessment solution that consolidated and normalized all risk data, automated assessment workflows and categorization, and provided dashboards, automated reports, and issue tracking. The client achieved a single source of truth and real-time risk visibility across its global network, faster reporting and decision-making, and significant efficiency gains—shifting effort from paperwork to focused risk analysis and mitigation.