Case Study: Fortune 100 Consumer Electronics Company achieves a single source of truth for global social compliance and sustainability audits with MetricStream

Fortune 100 Consumer Electronics Company Establishes a Single Source of Truth for Social Compliance and Sustainability Audits across Hundreds of Suppliers Worldwide

A North American–headquartered Fortune 100 consumer electronics manufacturer faced poor visibility and control over social compliance and sustainability across hundreds of global suppliers. Audit data lived in disparate spreadsheets and systems, auditors struggled with manual processes and limited connectivity, and the supplier team could not efficiently track non‑conformances or get a consolidated view of compliance risks.

The company implemented MetricStream’s configurable GRC platform as a single source of truth, with a centralized audit repository, mobile app, offline briefcase, real‑time collaboration, and integrations to enterprise systems. The solution streamlined and automated audits, enabled up to 1,000 concurrent users to manage inspections across suppliers, improved auditor productivity and efficiency, and delivered real‑time visibility to track and close issues—creating a scalable foundation for broader supplier governance.