Case Study: Leading third-party food safety audit provider minimizes food safety risk and enhances operational compliance with MetricStream Audit Management System

Food Safety Audit Provider Minimizes Food Safety Risk And Enhances Operational Compliance

The customer is a leading third‑party food‑safety audit and education provider serving food, ingredient and beverage manufacturers, packagers and distributors worldwide. Rapid growth exposed critical operational issues: thousands of email‑based manual audits, multiple stand‑alone legacy applications that caused duplication and inaccuracies, difficulty incorporating evolving quality standards, and no single integrated system for planning, scheduling, workflows or data aggregation.

To address this, the company deployed MetricStream’s web‑based Audit Management System on its GRC platform (hosted), migrating legacy data and configuring role‑based portals, offline capabilities and automated workflows. The solution centralized audit planning, execution and reporting, enabling faster, more accurate audits, fewer errors, higher staff efficiency, and real‑time dashboards and analytics that improved compliance, risk management and performance evaluation.