Case Study: Leading Diesel Engines Manufacturing Company achieves enterprise-wide quality and compliance with MetricStream

Excellence in Quality and Compliance Through System Alignment and Integration

A global manufacturer of diesel and natural-gas engines and related power-generation products with a long-standing Six Sigma culture faced fragmented quality and compliance systems across its 80 plants. Hundreds of local, often outdated or manual applications and paper-based processes created data islands that blocked knowledge sharing, standardization and enterprise reporting for non-conformances, CAPAs, calibrations, document control and training.

The company consolidated 115 local applications onto the MetricStream web-based Enterprise Compliance Platform, deploying pre-built modules for nonconformance/CAPA management, document control and auditing plus analytics and dashboards. The platform delivered enterprise visibility and supplier access, sped supplier responses to NCMRs and SCARs, automated reporting, reduced quality labor costs, improved line utilization and reinforced continuous improvement and regulatory compliance across the organization.