Case Study: One of North America's Largest Utilities Resolves Compliance Issues 30% Faster with MetricStream

Energy Major Resolves Compliance Issues 30% Faster With MetricStream

One of North America’s largest utilities—tasked with protecting its electric grid and gas operations against wildfires, severe weather, cyber threats, and other risks—faced fragmented, home-grown compliance tools that left teams with limited visibility, manual siloed processes, duplicated controls, and no common taxonomy or single source of truth.

MetricStream replaced the legacy systems with an integrated compliance platform that unified risks, controls, processes, policies, surveys, and findings, standardized a common taxonomy, and automated workflows across eight business groups (1,800 users). As a result, the company gained real-time visibility for smarter decision-making, strengthened safety and governance, and reduced the time to resolve compliance issues and complete reviews/reporting by 30%.