MetricStream
175 Case Studies
A MetricStream Case Study
Constellation Energy, a Fortune 500 energy company serving wholesale, retail and over one million residential customers, faced escalating regulatory and operational complexity from agencies such as NERC, FERC and SOX. Risk and compliance were managed in silos with inconsistent terminology, duplicated controls, spreadsheet-driven audits and weak reporting, making enterprise-wide risk visibility and prioritization difficult.
To address this, Constellation deployed MetricStream’s integrated GRC platform and established a standardized, enterprise risk framework with centralized libraries and automated workflows for ERM, SOX, compliance, audit and issue management. The rollout eliminated redundant systems (including four risk systems and hundreds of spreadsheets), improved transparency and reporting, streamlined audits and compliance processes, reduced costs and manual effort, embedded risk ownership across the organization, and earned an OCEG GRC Achievement Award.
Elizabeth Abraham
Vice President Enterprise and Operational Risk Management