Case Study: Bank of Tanzania achieves enterprise GRC efficiency, effectiveness, and agility with MetricStream

Bank of Tanzania - Customer Case Study

Bank of Tanzania, the country’s central bank, was hampered by fragmented, manual GRC processes spread across spreadsheets, documents and isolated teams. Without a formal risk-management framework, the bank struggled to aggregate enterprise risk data, track audits, manage policies and business continuity, and faced long processing times and high compliance costs.

The bank implemented MetricStream’s integrated enterprise GRC platform—centralizing risk, compliance, audit, policy, BCM, IT risk and vulnerability management—and completed Phase I in six months. The solution delivered immediate gains: audit and contract review time fell from 24 days to 2, risk assessment and reporting time dropped from three weeks to one, BIAs went from 7 days to 1, compliance/audit follow-up costs fell 50% and contract initiation costs 90%. Centralized data, real-time dashboards, automated workflows and integrations improved visibility, collaboration, scalability and long-term efficiency and risk governance.

Bank of Tanzania