Case Study: Largest Gas Processing Company achieves enterprise-wide risk visibility and streamlined audits & issue management with MetricStream

An Energy Major Implements a Single, Cohesive System for Managing Audits, Enterprise Risk, and Issues

An energy major in the Middle East — one of the world’s largest gas processing companies — had rigorous safety and audit programs but struggled to get an integrated enterprise view of risk. The company faced paper-based, inconsistent audit and risk processes, multiple siloed issue-management systems, and slow decision-making due to fragmented data and limited visibility across locations and business units.

MetricStream implemented a scalable GRC platform to consolidate ERM, audit, and issue management into a single system with workflow-based risk assessments, dual risk scoring, a centralized controls library, automated audit workflows, HR integration, and real-time dashboards. The result is a unified solution for ~3,500 users that standardizes assessments, improves cross-functional collaboration, delivers real-time enterprise risk visibility, reduces manual work and costs, speeds decision-making, and can be extended for CAPA, incident, compliance, and BCM.