Case Study: Premier Electricity And Natural Gas Distribution Company achieves continuous, control-based NERC compliance with MetricStream

A Premier Electricity And Natural Gas Distribution Company Ensures Continuous Nerc Compliance Through A Control-Based Approach

A mid-west subsidiary of a Fortune 500 public utility that serves hundreds of thousands of electricity and natural gas customers faced mounting difficulty managing NERC’s complex, evolving reliability standards (94 mandatory standards across multiple departments). Manual, spreadsheet-driven processes, siloed systems, extensive document tracking and labor-intensive task and issue management left the company with poor enterprise visibility, high error risk, and exposure to regulatory fines—so it sought a control-based, automated solution to scale and sustain NERC compliance.

The company implemented MetricStream’s NERC Compliance Management on the MetricStream GRC platform, leveraging preloaded standards and automatic updates, centralized document, issue and action-item management, RSAW support, version migration and role-based dashboards. The solution consolidated controls and records, automated assignments and escalations, delivered real-time compliance visibility and reporting, reduced manual effort and errors, and enabled proactive, consistent remediation—improving operational efficiency and strengthening the company’s sustained NERC compliance posture.