Case Study: A Major Financial Organization achieves integrated, real-time operational risk management with MetricStream

A Major Financial Organization Builds A Collaborative, Integrated Framework For Proactive Operational Risk Management

A major financial organization that oversees the transfer, clearing and settlement of trillions of dollars daily sought to modernize its Operational Risk Management. Its many subsidiaries managed risks in siloed systems and manual spreadsheets, which caused duplicate assessments, limited enterprise visibility, retrospective risk insights and high operational costs.

The company deployed MetricStream’s integrated GRC platform to centralize RCSAs, KRIs, loss management and issue tracking, introducing automated workflows, real-time dashboards and alerts. The solution harmonized risk-control content, improved collaboration and accountability across units, delivered real‑time risk intelligence and drill-down reporting, reduced duplication and reporting effort, and increased agility and efficiency in allocating operational risk capital.