Case Study: Leading Oil & Gas Company achieves strengthened, streamlined quality management with MetricStream

A Leading Oil & Gas Company Strengthens And Streamlines Quality Management Processes

A government-owned, fully integrated oil and gas company with operations across the Middle East, India, the Far East, South East Asia and Africa faced growing complexity as its business expanded. Although committed to EHS and global quality standards, the company struggled with time-consuming, paper-based audits, no unified issue-tracking, limited cross-department collaboration across 600+ annual audits, and poor real-time visibility for managers.

The company implemented MetricStream’s web-based Integrated GRC platform (Audit, Incident and CAPA Management) to automate workflows, alerts, root-cause analysis and role-based dashboards. The solution centralized audits, eliminated duplicate efforts, improved collaboration, sped up reporting and decision-making, and delivered measurable cost efficiencies—while providing a scalable, modular foundation for future GRC expansion.