Case Study: Leading Cooperative Bank achieves integrated, streamlined, and automated IT-GRC management with MetricStream

A Leading Cooperative Bank Integrates, Streamlines And Automates It-Grc Management

A large cooperative bank that provides funding and services to member financial institutions faced escalating IT risks and mounting regulatory complexity. Its IT-GRC processes were manual and paper-based—relying on spreadsheets, emails and siloed initiatives—resulting in inefficiency, duplicated controls, limited collaboration, poor visibility and difficulty managing vulnerabilities and compliance with standards like ISO 27002, PCI DSS, Basel III, SOX and NIST.

The bank selected MetricStream’s integrated GRC platform and, in a four-week rollout, deployed modules for policy, IT risk, compliance, audit and issue management. The solution centralized repositories, automated workflows and controls, added role-based security and audit trails, and delivered dashboards, heat maps and reports—streamlining processes, reducing redundancies, improving remediation speed and oversight, and aligning IT-GRC with enterprise governance while freeing resources for other priorities.