Case Study: Leading Caribbean Bank achieves improved risk transparency and streamlined compliance and audit management with MetricStream

A Leading Caribbean Bank Improves Risk Transparency, Simplifies Compliance and Audit Management

A leading Caribbean bank with operations across the region faced rising regulatory scrutiny (Basel II/III, AML/CFT, FATCA) and struggled with siloed GRC processes, fragmented visibility, and undocumented risks, controls, and policies while pursuing a balanced digital-banking strategy.

The bank deployed the MetricStream Integrated Risk Platform in phases (BCM, ORM, compliance, policy, and audit management), automating workflows, establishing a common risk taxonomy, and linking regulations, controls, and policies. As a result, management gained timely enterprise-wide visibility into risk and compliance, improved risk assessments and KRI monitoring, increased audit efficiency with risk-based planning, enabled continuous compliance monitoring, and streamlined issue remediation.