Case Study: Fortune 500 Bank achieves real-time operational risk resilience with MetricStream

A Fortune 500 Bank Strengthens Its Risk Resilience Through A Cohesive Orm Framework Delivering Realtime Risk Intelligence

A global Fortune 500 bank with hundreds of billions in assets faced fragmented, manual operational risk management across business units—relying on spreadsheets, emails, and localized systems—which created silos, duplicate effort, limited enterprise-wide visibility, and challenges meeting regulatory expectations like Basel III. The complexity of modern banking, rising regulatory pressure, and the need to proactively identify and mitigate operational risks made a unified, scalable ORM approach imperative.

MetricStream delivered a centralized, multi-language ORM platform covering RCSA, loss management, scenario analysis, KRIs, policy and issue management, and compliance testing, with dashboards, analytics, and automated workflows. The implementation standardized processes, improved cross-enterprise collaboration, provided real-time risk intelligence and transparency for executives, reduced redundancies, and increased efficiency—enabling better decision-making and stronger risk resilience.