Case Study: Fortune 1000 Insurance Company achieves higher GRC maturity and real-time risk visibility with MetricStream

A Fortune 1000 Insurance Company Moves Up the GRC Maturity Curve With MetricStream

A Fortune 1000 insurance and financial services company headquartered in Canada faced fragmented, manual GRC processes across five affiliates in Canada, the UK, and Ireland. Reliant on spreadsheets and siloed systems, the company lacked a common GRC taxonomy, timely visibility into risks and controls, and automation for repetitive risk, compliance, and policy tasks—impeding decision-making and regulatory confidence.

The company implemented the MetricStream Enterprise GRC solution on the MSI cloud in a phased rollout (Policy & Document Management, Operational Risk Management, Regulatory Change Management), using out-of-the-box deployments to deliver real-time reporting, executive dashboards, and automated workflows. The result was a centralized GRC library and common taxonomy, improved risk visibility and faster mitigation, streamlined policy and issue management, simplified regulatory change monitoring, and stronger assurance for senior management and regulators.