Case Study: Swindon Borough Council accelerates street issue reporting and prioritisation with Methods

Swindon Borough Council delivers proof of concept in 3 months with Methods

The customer, Swindon Borough Council, faced the challenge of proactively identifying and managing street issues like fly-tipping, potholes, and graffiti. Their goal was to design better public services using new technologies. They worked with vendor Methods to develop a proof of concept for a streamlined reporting and prediction system.

Methods implemented a solution using Amazon Rekognition for object detection and machine learning to analyze images of reported issues. This enabled accurate identification of items and their dimensions. The project went from concept to proof of concept in just three months, resulting in a system that provides real-time detection and data collection for issues like potholes, allowing for optimised prioritisation and fulfilment for the council's team.

Swindon Borough Council