Case Study: Ministry of Justice achieves a seamless transition to BAU with Methods

Ministry of Justice deploys 65 specialists to embed BAU with Methods

The Ministry of Justice (MoJ) faced the challenge of transitioning its End User Compute Services from a transformation program to a sustainable business-as-usual operation. It needed to embed a new target operating model while bridging critical resource gaps, maintaining service delivery momentum, and ensuring effective knowledge transfer to its permanent staff. To address this, the MoJ engaged its strategic partner, Methods, for support.

Methods deployed a team of specialists to implement a phased support model. This solution provided interim resources for delivery and mentoring, stabilized the operational environment, and facilitated seamless knowledge transfer. As a result, Methods enabled a smooth transition with no disruption to critical services, successfully upskilled permanent MoJ staff, and reduced long-term contractor dependency, building a more resilient and self-sufficient technology function for the ministry.

Ministry of Justice (MoJ)