Methods
44 Case Studies
Case Study: HMCTS builds product management capability with Methods
A Methods Case Study
HMCTS boosts product management capability and trains all product managers with Methods
His Majesty’s Courts and Tribunals Service (HMCTS) partnered with Methods to strengthen its product management capability. The challenge was to support the organization's evolution toward a product-led operating model, which included establishing a shared understanding of the product manager role, building confidence in applying a new OKR framework, and providing professional coaching to ensure greater alignment across teams.
Methods designed a scalable capability building programme featuring an interactive "Vision to Value" workshop series and individualized one-to-one coaching from senior product specialists. This solution resulted in a clear uplift in confidence and alignment across the HMCTS product community. Key outcomes included full participation in training, successful OKR adoption, and strengthened individual performance, creating a more confident and future-ready product management function.
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