Case Study: Topstitch Canvas saves 10+ hours a week and creates a single source of truth with Method:CRM

Topstitch Canvas saves 10+ hours a week with Method:CRM

Topstitch Canvas, a custom canvas manufacturer, faced a significant operational challenge due to its disconnected systems. The company managed projects using a chaotic mix of paper files, Google Calendar, and QuickBooks Desktop, which led to errors, wasted time, and a lack of a single reliable source of truth for its team and customers. This inefficiency cost them over ten hours of administrative work each week.

By implementing Method:CRM, Topstitch Canvas integrated its workflows with QuickBooks Desktop through a two-way sync. The solution provided a centralized hub for all project details, a customer self-service portal, and automated scheduling and job costing. As a result, Method helped the company save over 10 hours of weekly admin work, eliminate costly errors, and deliver a dramatically improved customer experience.

Topstitch Canvas