Case Study: More Prepared boosts efficiency and customer service with Method:CRM

How two entrepreneurial moms keep Americans safe

The customer, More Prepared, is an emergency preparedness company that supplies survival kits to schools, governments, and individuals. Founded by two moms, the business experienced significant growth, which created a challenge in scaling their customer service and operational processes efficiently. They turned to the vendor, Method:CRM, to find a solution that could help them manage this expansion.

Method:CRM provided a solution that integrated with QuickBooks and automated key tasks. This enabled the More Prepared team to quickly retrieve customer and inventory data, process payments via online portals, and use email templates for faster service. The implementation of Method:CRM resulted in major efficiency gains, allowing the small business to accomplish more in less time and maintain its reputation for excellent customer service, making the company appear larger and more capable than its size would suggest.

More Prepared

Mirna Puma

More Prepared