Case Study: DoodyCalls achieves centralized franchise management and automated billing with Method:CRM

How Method:CRM Empowers Jacob D’aniello to Run a “pooper Scooper” Franchise Business From the Cloud

DoodyCalls, founded by Jacob D’Aniello, is a growing nationwide “pooper scooper” franchise that needed a better way to manage customers, schedules and franchise operations than its accounting software allowed. Jacob required a QuickBooks-integrated system that franchise owners could use easily across multiple locations, so he moved to Method:CRM, a customizable CRM built to work with QuickBooks.

Method:CRM implemented multi-tenancy so one franchisor account can host separate tenant accounts synced to individual QuickBooks files, enabled a centralized call center with visibility into schedules, invoices and payments, and automated prepaid discount tracking to stop over-discounting. The result: franchisees spend less time on customer calls and more on revenue-generating work, Jacob can view consolidated data and roll out customizations company-wide, and DoodyCalls saw improved efficiency and increased cash flow from prepaid services thanks to Method:CRM.

DoodyCalls

Jacob D’Aniello

President