Case Study: DoodyCalls achieves nationwide expansion and unified franchise management with Method:CRM

How a Pooper Scooper Went National With Method

DoodyCalls, a nationwide pet‑waste removal franchise founded by Jacob D’Aniello, struggled to run and scale a multi‑location business using accounting software alone. Jacob needed a QuickBooks‑integrated CRM that franchise owners could use easily and that would give headquarters visibility into customer and financial data across locations — so he turned to Method:CRM and its multi‑tenancy CRM.

Method:CRM implemented a central, QuickBooks‑synced account with connected tenant accounts for each franchise, enabling company‑wide customizations, a consolidated call center view of schedules and invoices, and automated tracking of prepaid discounts. As a result, DoodyCalls now serves thousands of customers across the U.S. with faster customer service, less time spent chasing information by franchisees, prevention of over‑discounting, and improved cash flow to fund continued growth.

DoodyCalls

Jacob D’Aniello

President