Case Study: Granite Garage Floors scales to 15 franchises and an acquisition with Method:CRM

From a small business to 15 franchises and an acquisition

Granite Garage Floors, a growing home service franchise, faced challenges with scaling its operations and managing the influx of customer data across multiple locations. The company needed a CRM solution that could automate workflows, organize leads, and seamlessly integrate with their existing QuickBooks accounting software to eliminate duplicate data entry and support their expansion goals. This led them to the vendor, Method.

By implementing Method:CRM, the company gained a highly customizable solution featuring a critical two-way sync with QuickBooks. This integration streamlined the creation of estimates and invoices, improved reporting, and provided stellar customer support. The results were significant, including expansion from one to 15 franchises and achieving a 40% compounded annual growth rate, which culminated in the company's successful acquisition by a private equity firm. Method provided the technological foundation that enabled this scalable growth.

Granite Garage Floors

Alan Mishkoff

Founder