Case Study: Equiniti achieves successful Workday adoption with Method Grid

Equiniti - Customer Case Study

Equiniti (EQ), a major financial services provider, required a way to ensure the adoption of its new Workday system by 5,000 employees across five countries. The challenge was to move away from inefficient, hard-to-navigate resources like PowerPoint decks in SharePoint and find a platform to host a library of simple, searchable, and accessible 'how to guides' for over 120 different system functions. They turned to Method Grid to create this vital knowledge library.

Using Method Grid, the team quickly built a structured library of over 120 digestible guides. The solution’s intuitive interface allowed for rapid creation and easy updates, which was critical given the aggressive rollout schedule. This resulted in the successful large-scale adoption of the new ERP system, prevented support desks from being overwhelmed, and justified the strategic investment. The value delivered by Method Grid has since led to its adoption for additional use cases like regulatory policy and risk management within Equiniti.

Equiniti

Ed Watson

Transformation Director