Case Study: a leading insurance provider cuts Salesforce technical debt with Metazoa Snapshot

a leading insurance provider cuts technical debt by 60% with Metazoa

One of the nation’s leading insurance providers faced significant efficiency and innovation challenges due to technical debt in its sprawling Salesforce org. Accumulated from years of growth, this debt resulted in unused assets, security vulnerabilities, and performance issues. To address this, the company turned to the vendor Metazoa and its Snapshot platform for a solution.

Metazoa implemented Snapshot to analyze and surgically clean the Salesforce environment. The solution identified and removed thousands of unused items, streamlined permissions, and enhanced security through ongoing monitoring. As a result, the insurance provider reduced its technical debt by 60%, improved Salesforce performance by 30%, and saved over $250,000 in annual maintenance costs, while significantly increasing its operational agility.