Case Study: Free Mobile achieves rapid market share growth with Metaswitch Open Next Generation IN

Free Mobile - Customer Case Study

Free Mobile, the French greenfield mobile operator, needed to rapidly build market share after winning its 3G GSM license while lacking deep telecom resources and wanting to launch services faster and more competitively than traditional operators. Metaswitch provided an Open Next Generation IN solution to support in-house development of mobile voice and messaging services.

Metaswitch’s open platform let Free Mobile’s developers use agile methods and Java, integrate with telecom networks and charging systems, and control their own service roadmap without expensive vendor change requests. The results were strong: more than 40 services were developed, tested, and launched by a small team in under 18 months, simple services could be built in 1–2 days, only one person was needed to support the platform, and Free Mobile gained 8% mobile market share in its first year.

Free Mobile