Case Study: Access One achieves faster launch and stronger profitability with Metaswitch

Access One - Customer Case Study

Access One, a Chicago-based managed service provider serving mid-sized businesses, wanted to move beyond reselling Hosted PBX and build its own business communications platform. The company needed a solution that would give it better control, stronger customer support, and a faster path to expanding its cloud voice and Unified Communications offerings.

Access One chose Metaswitch to deliver a next-generation Hosted PBX and UC platform, using Metaswitch’s Hosted PBX Reference Architecture along with technical and marketing support. Metaswitch helped with implementation, pricing, collateral, sales training, and website content, enabling Access One to launch in less than 150 days and win its first customer—a 500+ seat, multi-location deployment—while improving its ability to scale and increase profitability.

Access One

Rick Wagner

Vice President of Engineering