Case Study: Veterinary Health Organization streamlines invoice processing with MetaSource AP automation

How a veterinary health organization streamlined its invoice processing and, in turn, improved productivity, data accuracy, approval times, error rates, and auditing

a veterinary health organization was struggling with an inefficient, manual accounts payable process. With a team of five professionals processing up to 7,000 invoices monthly, staff were overwhelmed by data entry, chasing approvals, and errors, leading to late payments and frustrated suppliers. They attempted to automate with another provider but were unsuccessful, leading them to discover MetaSource.

MetaSource implemented an accounts payable automation solution featuring automated data capture, approval routing, and touch-free ERP uploads. The results were significant: AP staff overtime decreased by 43%, invoice approval time was cut by over 50%, and the solution prevented 1,156 duplicate invoices worth $2.9 million in just six months. MetaSource provided the veterinary health organization with vastly improved accuracy, productivity, and supplier satisfaction.