Case Study: WTW modernises its digital pension platform with Metasite

WTW launches a multi-tenant digital platform for 2 million members with Metasite

WTW, a global advisory, broking, and solutions firm, faced losing market superiority due to regulatory changes and needed to build a cost-efficient, next-generation white-label digital platform under tight deadlines. They partnered with Metasite for a complete redesign and rebuild of their digital self-service platform using agile software delivery.

Metasite implemented a multi-tenant solution with a headless CMS and a custom React frontend, which enabled lightning-fast onboarding for new clients and versatile content personalization. The project was completed ahead of time and under budget, earning a perfect 5/5 NPS score from WTW's stakeholders and establishing Metasite as a formal partner.

WTW