Case Study: RS Group achieves faster, lower-cost carrier management with Metapack

RS Group cuts carrier switching from months to 5 weeks with Metapack

RS Group, a high-service global product and service solutions provider, faced significant operational friction in managing its carrier network. Their previous system, using direct SAP integrations, made onboarding new carriers or changing shipping lanes a complex and costly process that could take several months, limiting their agility. They turned to the Metapack delivery management platform to transform this core function.

By implementing Metapack, RS Group gained a flexible and efficient carrier management solution. The collaborative implementation enabled them to drastically reduce the time and cost of carrier changes; a complex 15-lane switch in France was completed in five weeks instead of up to six months, with integration costs reduced by up to 92%. Using Metapack, RS Group now delivers five times more carrier changes with the same technical resources, providing the agility to optimize their network and better serve customers across 36 countries.

RS Group