Case Study: Nu Skin streamlines European delivery with Metapack

Nu Skin cuts carrier integration time from 2 months to 1 week with Metapack

Nu Skin, a global leader in premium skincare and wellness products, faced significant challenges scaling its European delivery operations. Their in-house system struggled with multi-carrier integrations, limiting delivery and PUDO options for customers and creating operational inefficiencies. To address this, Nu Skin partnered with Metapack and implemented its delivery management platform to centralize carrier management and expand its service offerings.

Metapack provided a single integration point, giving Nu Skin access to an extensive network of over 350 carriers and 100,000 PUDO locations. The solution featured intelligent carrier allocation to optimize costs and service. This resulted in a 3% reduction in shipping costs, cut new carrier integration time from two months to one week, and dramatically improved customer choice and flexibility. Metapack's platform transformed Nu Skin's operations into a more efficient, cost-effective, and customer-centric model.

Nu Skin