Case Study: Focusrite achieves resilient post-Brexit global fulfillment and rapid 2-day delivery with Metapack

Focusrite secures global fulfillment post-Brexit

Focusrite, a global audio-equipment manufacturer and market leader, faced post-Brexit disruption as some carriers cut or curtailed continental services, threatening its goal of maintaining one- to two-day delivery times. With most manufacturing in China and demand surges requiring shifts from ocean to air freight, Focusrite needed greater fulfillment resilience and carrier flexibility; it turned to Metapack’s shipping platform to manage its carrier mix across channels (direct ecommerce, wholesale and marketplaces).

Using Metapack, Focusrite implemented a multi-carrier strategy that lets operations switch couriers in as little as five minutes, preserve a two-day delivery promise and leverage a 160-country distribution network for greater flexibility. The result is improved supply-chain resilience and the ability to meet demand surges without internal bottlenecks; Focusrite is now exploring adding a European 3PL and further consolidation, with Metapack enabling the rapid carrier changes that underpin this agility.

Focusrite

Marcus Cook

Operations Manager