Metapack
22 Case Studies
Case Study: Brands4friends achieves transparent, optimized shipping for international expansion with MetaPack
A Metapack Case Study
Brands4friends Uses Metapack to Gear Up For International Competition
Brands4friends, Germany’s first and largest fashion and lifestyle shopping club with over 7 million members and several thousand parcels shipped daily, needed to optimise shipping to support international expansion, increase supply‑chain transparency, monitor multiple carriers and improve the delivery experience. To meet those challenges they selected Metapack, deploying MetaPack Manager together with MetaPack Options to centralise and standardise their shipping operations.
Metapack consolidated Brands4friends’ seven carrier modules into a single interface, enabling real‑time parcel tracking, carrier performance analytics and dynamic carrier selection per order. As a result Metapack delivered greater supply‑chain transparency, a better overview of carrier performance, significant time savings in the shipping process and faster responses to customer delivery queries—improving customer experience and positioning Brands4friends for international growth.
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Brands4friends
Timo Kirschner
Head of Operational Excellence & Logistics