Case Study: brands4friends improves delivery transparency and optimizes shipping with Metapack

brands4friends improves delivery transparency for 7 million members with Metapack

brands4friends, Germany's first and largest shopping club for fashion and lifestyle products, sought to optimize its delivery workflow and increase transparency within its supply chain to gear up for international competition. The company partnered with vendor Metapack and its delivery management software to address these challenges.

The solution implemented by Metapack facilitated an efficient multi-carrier strategy, allowing for a more dynamic range of shipping companies. This provided brands4friends with a better overview of carrier performance and led to significant time savings within the shipping process. The vendor's solution also enabled faster processing of customer queries regarding parcel status, forming a key basis for the company's further expansion.

Brands4friends