Case Study: Boohoo Group achieves faster, scalable global delivery with Metapack Delivery Manager

Boohoo Group onboards 2 brands in 6 weeks with Metapack

The Boohoo Group, a global fashion retailer with numerous brands, faced the challenge of rapidly onboarding an international delivery network for its newly acquired Oasis and Warehouse labels. This was critical to capitalize on a peak ecommerce season and maintain high customer satisfaction globally. They needed a reliable and agile partner to support their fast-paced operations, turning to vendor Metapack and its Delivery Manager platform.

Metapack implemented its Delivery Manager solution, providing instant carrier allocation, label generation, and access to a vast global carrier library. This allowed Boohoo to offer localized and varied delivery options. The results were significant, with the two brands onboarded in just six weeks, gaining 53 carrier services. The system processes millions of parcels monthly with 100% uptime and sub-300-millisecond speed, enabling the group to handle record peak volumes and support rapid international growth.

Boohoo Group