Case Study: boohoo.com achieves rapid global expansion and 100% uptime with Metapack Delivery Manager

Boohoo Group expands globally

boohoo.com, part of the Boohoo Group, needed to rapidly integrate two newly acquired labels (Oasis and Warehouse) into a global delivery network ahead of a record peak season. They required a partner that could match their fast-paced, high-volume operations and deliver 100% reliability — a need met by Metapack through its Delivery Manager platform.

Metapack deployed Delivery Manager to allocate carriers, generate labels and add services via a single API, giving boohoo.com access to an international network (53 carrier services) in just six weeks. The platform processes up to 5 million parcels per month, allocates orders in under 300 ms, and has delivered 100% uptime over the past 12 months, enabling boohoo.com to maintain service during peak demand and accelerate international growth.

boohoo.com

David Parsons

Head of Supply Chain Development