Case Study: a major contract logistics provider boosts carrier management growth with Metapack

a world’s largest contract logistics provider boosts carrier service implementation speed by 300% with Metapack

One of the world's largest contract logistics providers faced challenges with its inflexible and limited carrier management system. As a major 3PL, it struggled with high-maintenance customer integrations and inadequate reporting, which hindered its ability to scale its managed services. The company partnered with Metapack to find a solution tailored to its complex operational model.

Metapack implemented a unified carrier management platform with a bespoke commercial framework for 3PLs, featuring high-performance APIs and dedicated support. This partnership resulted in a 300% increase in carrier service implementation speed, 13 new customer wins, and projected annual parcel volumes exceeding 20 million with significant year-over-year growth. The vendor's solution provided enhanced stability and visibility, driving efficient expansion for the logistics provider.