Case Study: ILG achieves 6 hours saved daily with Metafour Courier & Mailroom Software

ILG saves 6 hours daily with Metafour

ILG, a market-leading provider of fulfilment and delivery services, faced challenges with its multi-carrier shipping process. Their previous system was resource-heavy and provided limited shipment visibility to clients, leading to numerous customer service queries. They partnered with Metafour to implement a more efficient solution.

Metafour deployed its adaptable courier software across ILG's 15 sites, streamlining bookings, label printing, and tracking. The solution saved ILG six hours daily on operations, reduced warehouse processing times, and improved client relationships through enhanced visibility. These efficiencies allowed ILG's staff to focus on value-added services, making their offerings more user-friendly and cost-effective.

ILG