Case Study: National Grid strengthens behavioural resilience with MetaCompliance role-based security awareness training

National Grid strengthens security across 28,000 colleagues with MetaCompliance

National Grid, a major energy company operating in the UK and US, needed to move beyond generic security awareness training. Their challenge was to strengthen behavioral resilience among 28,000 employees against sophisticated and evolving threats, including those enabled by generative AI, with a program that accounted for specific high-risk roles and real operational pressures. They partnered with MetaCompliance for a human risk management solution.

MetaCompliance implemented a structured, dual-stream learning model for National Grid. This solution combined organization-wide consistency with highly targeted, scenario-driven modules for elevated-risk roles. The result was a measurable enhancement of security across the workforce, directly strengthening behavioral resilience and preparing the organization for emerging AI-driven risks.

National Grid