Case Study: Galgorm Resort & Spa achieves improved cyber awareness and reduced phishing risk with MetaCompliance

Galgorm Resort and Spa - Customer Case Study

Galgorm Resort and Spa, a premier luxury hotel in Northern Ireland, faced rising phishing and email threats after expanding staff across multiple locations and found it difficult to clearly communicate cyber hygiene and train employees. To address this challenge, Galgorm partnered with MetaCompliance and adopted its MetaPhish solution to increase employee awareness and teach staff how to recognise and respond to common cyber threats.

MetaCompliance deployed automated, tailored phishing simulations, point-of-need eLearning and a detailed reporting dashboard that pinpoints at-risk users and creates an evidence trail for management and the board. Within months Galgorm saw higher staff vigilance, more consistent simulated testing, easier identification of vulnerabilities, and time savings on awareness activities — outcomes attributed to MetaCompliance’s MetaPhish and ongoing customer success support that helped embed security as an organisational priority.

Galgorm Resort and Spa

Elaine Kelly

Policies & Project Manager