Case Study: Swansea Bay UHB achieves reduced phishing and improved staff cyber awareness with MetaCompliance

Defending Against Cyber Threats in Healthcare

Swansea Bay UHB (Swansea Bay University Health Board) faced rising cyber threats common to healthcare—particularly phishing—and needed a scalable way to raise awareness across more than 12,500 staff. To address this, Swansea Bay UHB partnered with MetaCompliance and deployed MetaCompliance’s MetaPhish simulations alongside its eLearning and awareness platform to educate staff and monitor risk.

MetaCompliance ran customised phishing simulations, delivered point-of-need learning to staff who clicked, and provided detailed reporting analytics and a tailored eLearning library and campaigns. As a result, Swansea Bay UHB saw increased user awareness, reduced phishing incidents, higher reporting and engagement, and a measurable shift in security culture that helped make cyber awareness training mandatory.

Swansea Bay UHB

Chris Philips

ICT Security Manager